Call Center | Greg Meares

Call Center Performance Management

Posted on 07. May, 2007 by Greg Meares.

Visit CallCenterCafe.com for vital new call center information. This is an excellent website for those in the call center industry.

Their IRS Problem is Your Gain

Posted on 11. Apr, 2007 by Greg Meares.

Leadership Development News... Here's an opportunity to get you hands on some awesome leadership development and personal success information.

10 Steps In Writing A Mission Statement For Teams

Posted on 26. Mar, 2007 by Greg Meares.

A mission statement is a brief, concise statement that lends a sense of focus and direction to team efforts. The mission statement should be specific enough to serve as a benchmark for setting priorities and evaluating the value of a team's performance.

Continue Reading

0 Comments

Leadership Newsletter

Posted on 09. Mar, 2007 by Greg Meares.

This is going to be a quick post just to inform you that if your interested in a leadership newsletter that I write and publish every (almost ) Friday, then you can sign up for the newsletter by going to this website: Right To Lead

Continue Reading

0 Comments

CallCenterCafe.com Updates

Posted on 05. Mar, 2007 by Greg Meares.

Call center management tools and updates for the callcentercafe.com website. This site is for the call center professinal and provides information in all facets of call center management. Also available is information about call center tools that can help you improve your center's performance.