Call Center Performance Management
I am pleased to announce that I have updated CallCenterCafe.com and created a better delivery platform capable of providing ongoing [tag]call center[/tag] information. This information plus the new tools that are added are geared to help the frontline call center leader achieve better results.
Here are three areas to take notice of:
- Call Center Professional Membership
In addition, we have intergrated the call center blog so we can provide relavent information in a timely fashion.
Do me a favor (and yourself), please visit CallCenterCafe.com and leave me a comment and let me know what you think.
Thanks
Greg
